These days, it’s more important than ever to keep the customers you have. Many companies have been successful at retaining customers by asking for simple feedback, and allowing their employees to respond quickly in the short term and change strategies in the long term. By immediately celebrating customer satisfaction and acting upon negative feedback, any business can improve.
Until now, developing a online feedback system seemed a daunting task for many small businesses.
Service Gauge evens the playing field by giving small business the tools to retrieve and act upon customer feedback. Our system allows owners and managers to receive feedback immediately, and act according, reducing the number of lost customers and increasing the number of promoters for your customer service oriented business.
With Service Gauge, all you have to do is provide your customers with a link to your customer service form and we take care of the rest. When a customer lets you know what he or she thinks, we will send you an email with the results and text you to know that you have been rated. At any time, you can log in to view your reports and get information on your customer responses.
So what are you waiting for? Click here to sign up and see what your customers are thinking.